Legal Document
bajbb's Privacy Policy
bajbb takes the security of your personal information seriously. This document explains what data we collect, how we use it, and what your rights are.
Introduction & Scope
bajbb ("we", "us", "platform") operates a safe and transparent online gaming service for users in Bangladesh. This privacy policy explains how bajbb collects, stores, processes, and protects your personal information.
By visiting or registering on our website (bajbb.lat), you agree to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
This policy is an integral part of bajbb's terms and conditions. Any disputes related to personal data will be handled in accordance with applicable international data protection standards.
What Data We Collect
bajbb collects various types of information for different purposes. The categories of data collected are detailed below:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- National ID or passport number (for identity verification)
- Security questions and answers
- Any messages sent via support chat or email
2.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Date and time of site access
- Cookies and session data
- Pages visited and browsing behaviour
- Login history and session duration
2.3 Gaming Activity Information
- Betting history and game logs
- Deposit and withdrawal records
- Details of bonus and promotion usage
- Account balance change history
Purpose of Data Use
bajbb uses your data only for specific, legitimate, and transparent purposes. The table below outlines the purposes for which we use your data and the legal basis for doing so:
| Purpose | Description |
|---|---|
| Account Management | Data is processed to create, verify, and secure your account. |
| Identity Verification | Identity-related data is verified to confirm age and prevent fraud. |
| Payment Processing | Deposits and withdrawals are processed via bKash, Nagad, Rocket, and Upay. |
| Customer Support | Relevant data is used to provide assistance via live chat and email. |
| Security & Fraud Prevention | Protection is ensured against account abuse, money laundering, and fraud. |
| Service Improvement | User experience is analysed to improve the quality of the platform. |
| Legal Obligations | Data is retained as necessary to comply with applicable laws and regulations. |
Cookies & Tracking Technologies
bajbb uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the quality of the service.
Types of cookies we use:
- Essential cookies: These are mandatory for managing login sessions and maintaining security. The website will not function properly without them.
- Functional cookies: Used to remember your preferred language, theme, and other settings.
- Analytics cookies: Collect site usage statistics to help improve the service.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the website.
Sharing Data with Third Parties
bajbb does not sell your personal information or transfer it to third parties for commercial purposes. However, data may be shared in the limited circumstances described below:
- Payment processors: Necessary information is exchanged with bKash, Nagad, Rocket, and Upay to complete your transactions.
- Technology partners: Game providers and software companies receive only the minimum data necessary to deliver the service.
- Legal authorities: Data may be disclosed to competent authorities in response to court orders, legal obligations, or investigations.
- Fraud prevention: Relevant data may be shared as part of anti-money laundering or fraud detection measures.
When sharing data with any third party, bajbb ensures that they also comply with adequate data protection standards.
Data Security Measures
bajbb has implemented industry-standard technical and organisational measures to protect your personal information. Our security infrastructure includes the following layers:
- SSL/TLS encryption: All data transmissions are protected by 256-bit SSL encryption, preventing unauthorised access by third parties.
- Password hashing: Your password is never stored in plain text — strong cryptographic hashing algorithms are used.
- Access controls: Strict role-based access controls ensure that only authorised personnel can view the data they need.
- Firewall & intrusion detection: Advanced firewalls and intrusion detection systems operate around the clock.
- Regular security audits: Regular security reviews and penetration tests are conducted by third-party experts.
- Data backups: Secure storage of data is ensured through encrypted backups.
No method on the internet is 100% secure. However, bajbb is committed to making every effort to protect your information.
Data Retention Period
bajbb retains your personal data only for as long as necessary. The following factors are considered when determining retention periods:
- Active accounts: All data is retained for as long as the account remains active.
- After account closure: Transaction records may be retained for a specified period after account closure in accordance with legal obligations.
- Dispute resolution: Relevant data will be retained until any legal claim or dispute is resolved.
- Support records: Customer service communications are retained for a reasonable period.
Once the retention period has passed, bajbb will securely delete your data or render it unidentifiable.
Your Rights
As a bajbb user, you have a number of important rights over your own data. We respect these rights and are committed to making them effective:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is inaccurate, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances, you can request that your data be deleted (subject to legal obligations).
Right to Object to Processing
You have the right to object to the use of your data for specific purposes.
Data Portability
You can request your data in a structured, machine-readable format.
Right to Restrict Processing
In certain cases, you can request that the processing of your data be temporarily restricted.
To exercise these rights, contact the bajbb support team. We will review your request within a reasonable timeframe.
Protection of Minors' Data
bajbb strictly refrains from providing services to minors. This platform is intended only for individuals aged 21 or older.
We do not intentionally collect any data from minors. If we become aware that a minor has registered, that account and all associated data will be deleted immediately.
If you believe a minor is using bajbb, please let us know at [email protected].
Policy Changes & Updates
bajbb may review and update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- A notice will be displayed on the website.
- A message will be sent to your registered email address.
- The "Last Updated" date at the top of the page will be changed.
Continuing to use our service after an update indicates that you agree to the revised policy. We recommend that you review this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact the bajbb support team. Our team is available 24/7 to assist you in both Bengali and English.
We will review your request as quickly as possible. Any data protection complaint is taken seriously and we will make every effort to resolve each one with full attention.