bajbb's commitment to responsible gaming
bajbb believes gaming should be a source of enjoyment — not stress. We place the highest importance on the wellbeing and safety of every player.
Gaming as entertainment, not addiction
At bajbb we firmly believe that online gaming should be an enjoyable form of entertainment. But we also acknowledge that for some people gambling can become a problem. Our goal is to create an environment where every player can play safely, consciously, and in a controlled way.
Responsible gaming means not only protecting yourself, but understanding your limits and enjoying yourself within those limits. bajbb is ready to be by your side on that journey.
Important Age Registration
You must be at least 21 years old to participate at bajbb. We follow an age verification process to ensure the protection of minors. If someone you know who is underage is trying to access this site, please notify our support team immediately.
Keep your gaming in control
bajbb provides several effective tools that help you maintain healthy gaming habits.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately and helps you stay within your budget. Decreasing a limit takes effect immediately; increasing one takes effect after a specified waiting period.
Time-Out Feature
If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily inactive and no deposits or bets will be possible.
Self-Exclusion
If you are experiencing longer-term problems, you can choose self-exclusion. There is the option to close your account for a minimum of 6 months up to permanently. While exclusion is active, no promotional messages from bajbb will be sent to you.
Review Gaming History
By logging in to your account you can view your complete betting and deposit history at any time. This information is very helpful for understanding your own spending patterns.
Reality Check Reminders
At set intervals a message will appear on screen reminding you how long you have been playing and how much you have spent. This helps you make informed decisions.
24/7 Support Service
If you feel gaming is getting out of control, contact bajbb via live chat or email at [email protected] at any time. Our Bengali-speaking team is available around the clock.
Signs of problem gambling
If any of the following signs appear in yourself or someone you know, it is time to be cautious. Do not delay in seeking help — it is a sign of courage.
- Continuously playing to recover lost money ("chasing losses")
- Repeatedly increasing the amount of bets
- Trying to stop gaming but being unable to
- Hiding gambling from family or friends
- Using money meant for essential expenses on gambling
- Feeling restless, irritable, or anxious when not gaming
- Neglecting work, studies, or relationships
Good habits for responsible gaming
Following these habits will keep gaming enjoyable at all times without any negative impact.
- Only play with money you can afford to lose
- Set time and money limits before you play
- Do not think of gaming as your only source of entertainment or income
- Avoid playing when under stress or while drinking alcohol
- Take regular breaks and spend time on other hobbies
- Talk openly with family and friends about gaming
- Understand each game as a game of chance, not skill
Four steps to keep yourself safe
Set Limits
Go to Account Settings and set a daily or weekly deposit limit. This will keep your budget in check.
Review History
Check your gaming history once a week. This makes it easy to stay aware of your own spending patterns.
Take a Break
If you feel you are spending too much time, use the time-out feature. A few days' break is beneficial for mental wellbeing.
Ask for Help
If you feel there is a problem, contact bajbb support or choose self-exclusion. We are always by your side.
Our responsibility to protect children and young people
bajbb always aims to ensure that no minor (under 18, though the age limit on this site is 21+) can access our platform. Age is verified at registration and additional verification may be requested in any suspicious case.
If there are children or teenagers in your home, it is recommended that you use parental control software on your device. Never share your bajbb account password and avoid the "remember password" option in your browser.
Report suspected minors immediately
If you believe an underage person has opened or is attempting to open an account at bajbb, notify us immediately via live chat or at [email protected]. We will act quickly.
Self-Exclusion: a courageous decision
Self-exclusion is an important tool that helps you voluntarily step away from gaming for a set period of time. At bajbb, self-exclusion is available in three options: 6 months, 1 year, or permanent.
While exclusion is active:
- You will not be able to access your account
- No new deposits will be possible
- No promotional emails or messages from bajbb will be sent
- Any account balance will be kept securely
Choosing self-exclusion is not a sign of weakness — it is a courageous step of self-love and self-care. bajbb always respects this decision.
To self-exclude or to learn more about it, contact us via live chat or at [email protected].
Getting help is easy
The bajbb support team is by your side 24 hours a day, 7 days a week — in Bengali and English.
Live Chat
Open live chat on the site at any time to speak with us. Trained support agents are ready to provide immediate assistance.
Email Support
If you want to share detailed information, email us at [email protected]. We will respond as quickly as possible.
Q&A about responsible gaming
Play safe, enjoy the fun
Game responsibly at bajbb and enjoy our vast game library.
Check our FAQ to learn more or go directly to your favourite section.